Privacy Policy

This is the Privacy, Cookies, and Data Security Policy (the “Policy”) for https://www.chghealthcarefoundation.org (the “Site”). This Policy describes what, how and why we collect, process and store information about you. This Policy specifies your rights to access, correct, dispute or delete information about you. By accessing the Site, you expressly consent to the terms of this Policy, including our collection, processing and storage of information. We reserve the right to make changes to this Policy from time to time, so we encourage you to read it regularly.

All information about you, including information collected through the Site, is collected, processed and stored by CHG Healthcare Services, Inc. (“CHG”), 7259 South Bingham Junction Blvd., Midvale, Utah 84047, USA, 1-866-588-3987, info@chghealthcarefoundation.org.  

For purposes of this Policy, when we use “CHG,” “we,” “us,” or “our.” we are referring to and including all of the companies under CHG Ownership, governance, and control, which include:

• CHG Companies, Inc.
• CHG Healthcare Foundation
• CHG Medical Staffing, Inc.
• CHG Management, Inc.
• CompHealth Associates, Inc.
• GMS Medical Staffing, Inc.
• Locumsmart, LLC
• ModioHealth, Inc.
• Weatherby Locums, Inc. 

To communicate with us, we require you to provide us with the following personal information: your first name, last name, hospital or organization name, email address, and phone number. If you are interested in our services, we may request additional information from you such as your job descriptions.

When applying for a job posted on our website, we require you to provide us with the following personal information: your first name, last name, email address, phone number, and your resume containing educational background and work history.

We may collect information about you from others, including but not limited to, our customers, social media partners, and technology and staffing partners. We also may collect your contact information and employment information from public record providers. We may obtain demographic and site usage information from analytics firms.

We will automatically collect information about you each time you visit the Site.  This includes technical information (IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system, platform, etc.), information about your visit (URLs, clickstream data, navigational data, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page, and location data (country location by IP address, etc.). No personal information is obtained through an IP address, but the patterns of usage may be tracked and monitored. This collection is done through tools like browser cookies, trackers, and pixels.

The Site uses cookies and/or other similar technologies to collect and store information about you and your browsing history. These typically involve pieces of information or code that the Site transmits to you and which is stored in your browser, on your computer’s hard drive or on mobile device. Cookies and similar technologies sometimes track information to remember you and your browsing preferences.

Most browsers automatically accept cookies and similar technologies, but if you prefer, you can configure your browser to prevent the acceptance of cookies and similar technologies. We do honor the Global Privacy Control (GPC) and no further steps would be required. If you do not have GPC turned on, you may opt-out of cookies, trackers, and pixels through the consent banner on this page. Please be aware that configuring your browser to reject cookies may prevent you from being able to access all features within the Site and may result in a poor Site experience.

We use these cookies and other technologies to provide you information about various opportunities that may be applicable to your interests.

The Site uses both session cookies (cookies stored on your device during a single visit and which are automatically deleted as soon as you close your browser) and persistent cookies (cookies that remain on your device until they are set to expire or you choose to delete them from your browser’s cache).  We use the following types of cookies:

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We honor the Global Privacy Control (GPC) and any preferences made in the cookie settings on our website or in your browser.

The effect of disabling cookies depends on which cookies you disable but, in general, the Site may not operate properly if all cookies are switched off. If you only disable third party cookies, the Site should still operate properly. If you want to disable cookies on the Site, you may do so in your cookie consent preference center.

We use this information for the following business purposes: (1) provide you with information about our services that you have requested; (2) provide you with information about our services that we feel may be of interest to you; (3) take steps to enter into any contract or carry out our obligations arising from any contract entered into between you and us; or (4) provide you with opportunities to give direct feedback by way of surveys.

You acknowledge and agree that we may communicate with you via the following methods: direct messaging, email, text messaging, telephone and any other communication methods (note that messaging and data rates may apply for any SMS, MMS, and other electronic communications as set forth by your carrier and service plan).  

We use this information to create or supplement our records to allow us to provide you with information about our services that we feel may be of interest to you.

We use this information to: (1) administer the Site (troubleshooting, data analysis, testing, research, statistical, survey purposes, etc.); (2) keep the Site safe and secure; (3) deliver you a customizable experience; (4) measure or understand the effectiveness of our advertising; (5) improve the Site to ensure that content is presented in the most effective manner for you and your computer or mobile device; and (6) allow you to participate in interactive features, when you choose to do so.

We may, at times, be required to use any data we have collected through any avenue for purposes of (1) auditing; (2) detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; (3) debugging to identify and repair errors that impair existing intended functionality; (4) short-term, transient use, where the personal information is not disclosed to another third party and is not used to build a profile about an individual; (5) performing services on behalf of other entities; (6) internal research for technological development and demonstration; and (7) activities to improve, upgrade, enhance, or verify or maintain the quality or safety of our services or equipment.

Types of Automated Processing

We utilize automated processing in the following ways 1) Application Screening: initial credential verification, license status checking, basic qualification matching, and availability matching; 2) Communication Automation: triggered notification, scheduled reminders, document expiration alerts, and account security alerts; 3) Website Personalization content recommendations: job matching, geographic customization, user preference learning; 4) Human Oversight: all significant decisions include human review; appeals process available for automated decisions, manual review available upon request, and regular auditing of automated systems.

You have the right to opt-out of automated processing; request human intervention; contest automated decisions; express your point of view; and receive an explanation of automated decisions.

We may disclose information about you to: (1) any member of our corporate group, which means our parent companies, subsidiary companies and holding companies who support our collection, processing, storage and use of information pursuant to this Policy; or (2) selected third parties, which may include: (a) organizations who process information on our behalf and in accordance with our instructions; (b) advertisers and advertising networks that require the data to select and serve relevant advertisements to you; and (c) analytics and search engine providers that assist us in the improvement and optimization of the Site and subject to the cookie section of this Policy. Please note that SMS/MMS opt-in or opt-out information will not be shared with any affiliates.

We may also disclose information about you: (1) in the event that we sell or buy any business or assets, or if we (or a substantial portion of our assets) are acquired by a third party, in which case we will disclose information about our users to the prospective seller or buyer of such business assets subject to the terms of this Policy; (2) if we are under a duty to disclose or share information in order to comply with any legal obligation; (3) in order to enforce or apply the terms of this Policy or other agreements with you; or (4) to protect the rights, property or safety of us, our users or third parties.

With respect to information we collect, process and store, we have implemented reasonable technical and physical security protocols to (a) ensure the security and confidentiality of the information; (b) protect against any anticipated threats or hazards to the security or integrity of the information; (c) protect against unauthorized access to or use of the information; and (d) ensure the proper disposal of the information.

Where we have given you (or where you have chosen) a username and/or password that enables you to access certain parts of the Site, you are responsible for keeping this username and password confidential.  We ask that you not share your username or password with anyone.

By using our Site or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Site.  If we learn of a security breach involving your personal information, we may attempt to notify you electronically by sending an email to you.  To withdraw your consent to receive electronic notice of a data breach, please email us at info@chghealthcarefoundation.org.  

To the extent you submit your information for purposes of use of our services, all information is processed and stored in the United States of America (“United States”).  If you provide us information and you are outside of the United States, it will be transferred to, processed, and accessed in the United States.  This Policy shall apply even if we transfer personal information from non-United States countries to other countries.  Accordingly, you consent to any and all information you provide and submit via the site being sent to the United States and U.S. based laws will be applicable.

We retain information about you in accordance with this Policy for as long as we are performing services for you and thereafter for a reasonable period of time, which may include retaining information about you pursuant to applicable legal and regulatory requirements. We maintain an internal Records Retention and Destruction Policy (“Retention Policy”) which directs our business on appropriate data retention timeframes.  The destruction timeframes vary based on the type of information collected, the historical use of the information, and the legal requirements for maintaining the information.  In general, when information becomes progressively stale, such information is appropriately destroyed as outlined in our Retention Policy.  We periodically evaluate information about you for destruction in the event such information is no longer reasonably necessary to our operations. Anonymous and aggregated information may be stored indefinitely.

You have certain legal rights with respect to your personal information you provided to us and/or which we obtain about you.  These rights are dependent upon the state and/or country where you reside.  Where applicable, your rights may include: (1) the right to request that we correct any information about you that is incorrect.  (2) the right to request that we erase or delete information about you, subject to our reasonable technical ability to effectuate your request and subject to legal reasons which do not require us to erase or delete information about you. (3) the right to withdraw your consent at any time to our continued processing of information about you. (4) the right to be provided with a copy of all information about you which is held by us. (5) the right to request that information about you be moved to a third party. (6) the right to restrict the further processing of information about you.

To exercise your rights, please contact the Data Controller as described in the “Data Controller” section above.  If your request or concern is not satisfactorily resolved by us, you have the right to lodge a complaint with an applicable data supervisory authority.  We will not discriminate against individuals who exercise these rights.  For more information about your state privacy notice and rights, please click on the applicable link below.

If you are a California resident, click here to see additional rights you have under the California Consumer Privacy Act (“CCPA”).

We may call you by telephone or correspond with you by traditional mail, email, or text message.  We will provide you with the opportunity to opt-out of these types of communications.  If you choose to receive these types of communications, but later decide you no longer want to receive them, you may opt-out at any time.

Our services are not directed to children under the age of 13.  We do not knowingly collect personal information from children under the age of 13.  If you learn that your child has provided us with personal information without your consent, you may alert us at info@chghealthcarefoundation.org.  If we learn that we have collected Personal Information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account.

The Site may contain links to other sites that are not operated by us.  If you click on a link to a third-party site, you will be directed to their site.  We have no control over these sites, we cannot protect your personal information, and we strongly advise you to review the privacy policy on every website you visit.

We may update this Policy from time to time.  We will notify you of any changes by posting the new Policy on this page.  If we make any material changes to how we treat your personal information, we will notify you to email to the privacy email address specified in your account (if you have one), or through a notice on our website’s home page.  You are responsible for ensuring we have an up-to-date active email address to contact you.  You are advised to review this Policy periodically for any changes.  Your continued use of the Site after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by the modified Policy.  Changes to this Policy are effective when they are posted on this page.

Last Update 1/22/2025